Hydro One  Hydro OneHomeSearchSite MapContact UsIndustry Links
Hydro OneHydro One
About Hydro One Networks
Electrical Safety
Customers
Energy Efficiency Tips and Tools
Electricity Updates
Environment
In Your Community
Regulatory Affairs
Media Centre

Home > Customers > Self Service > Customer Self Service

About Hydro One Networks

Before entering your meter reading, please read the schedule below. You have a specific window of opportunity each month to enter your readings so that it's reflected on your next bill.

1. Locate your Bill Group on your last bill statement.

2. On the schedule below, find the current month and your Bill Group to determine the specific days for you to enter a meter reading online. Locate your meter, read the dials or digital display and write down the 4 or 5-digit number.

3. Then return to the Self Service website during that timeframe and enter your reading(s) online. On a month that your account is normally billed by an estimated read, you will then be billed based on the meter reading you provided to us.

Note:
Some meter readings entered may not be accepted for billing purposes, but will be recorded in our system for reference. If today is not within your window of opportunity for your Bill Group, please still enter your meter reading.

October 2008

November 2008

December 2008

Bill Group

First Day Available

Last Day Available

5

2008-10-01

2008-10-06

6

2008-10-02

2008-10-07

7

2008-10-03

2008-10-08

8

2008-10-06

2008-10-09

0

2008-10-07

2008-10-10

9

2008-10-08

2008-10-14

10

2008-10-09

2008-10-15

11

2008-10-10

2008-10-16

12

2008-10-14

2008-10-17

13

2008-10-15

2008-10-20

14

2008-10-16

2008-10-21

15

2008-10-17

2008-10-22

16

2008-10-20

2008-10-23

17

2008-10-21

2008-10-24

18

2008-10-22

2008-10-27

19

2008-10-23

2008-10-28

20

2008-10-24

2008-10-29

1

2008-10-27

2008-10-30

2

2008-10-28

2008-10-31

3

2008-10-29

2008-11-03

4

2008-10-30

2008-11-04

5

2008-10-31

2008-11-05

Bill Group

First Day Available

Last Day Available

6

2008-11-03

2008-11-06

7

2008-11-04

2008-11-07

0

2008-11-05

2008-11-10

8

2008-11-06

2008-11-11

9

2008-11-07

2008-11-12

10

2008-11-10

2008-11-13

11

2008-11-11

2008-11-14

12

2008-11-12

2008-11-17

13

2008-11-13

2008-11-18

14

2008-11-14

2008-11-19

15

2008-11-17

2008-11-20

16

2008-11-18

2008-11-21

17

2008-11-19

2008-11-24

18

2008-11-20

2008-11-25

19

2008-11-21

2008-11-26

20

2008-11-24

2008-11-27

1

2008-11-25

2008-11-28

2

2008-11-26

2008-12-01

3

2008-11-27

2008-12-02

4

2008-11-28

2008-12-03

Bill Group

First Day Available

Last Day Available

5

2008-12-01

2008-12-04

6

2008-12-02

2008-12-05

7

2008-12-03

2008-12-08

8

2008-12-04

2008-12-09

9

2008-12-05

2008-12-10

10

2008-12-08

2008-12-11

11

2008-12-09

2008-12-12

12

2008-12-10

2008-12-15

13

2008-12-11

2008-12-16

14

2008-12-12

2008-12-17

15

2008-12-15

2008-12-18

16

2008-12-16

2008-12-19

17

2008-12-17

2008-12-22

18

2008-12-18

2008-12-23

19

2008-12-19

2008-12-24

20

2008-12-22

2008-12-29

1

2008-12-23

2008-12-30

2

2008-12-24

2008-12-31

3

2008-12-29

2009-01-02

4

2008-12-30

2009-01-05

5

2008-12-31

2009-01-06

January

February

March

Bill Group

First Day Available

Last Day Available

6

2009-01-02

2009-01-07

7

2009-01-05

2009-01-08

8

2009-01-06

2009-01-09

0

2009-01-07

2009-01-12

9

2009-01-08

2009-01-13

10

2009-01-09

2009-01-14

11

2009-01-12

2009-01-15

12

2009-01-13

2009-01-16

13

2009-01-14

2009-01-19

14

2009-01-15

2009-01-20

15

2009-01-16

2009-01-21

16

2009-01-19

2009-01-22

17

2009-01-20

2009-01-23

18

2009-01-21

2009-01-26

19

2009-01-22

2009-01-27

20

2009-01-23

2009-01-28

1

2009-01-26

2009-01-29

2

2009-01-27

2009-01-30

3

2009-01-28

2009-02-02

4

2009-01-29

2009-02-03

5

2009-01-30

2009-02-04

Bill Group

First Day Available

Last Day Available

6

2009-02-02

2009-02-05

7

2009-02-03

2009-02-06

8

2009-02-04

2009-02-09

9

2009-02-05

2009-02-10

10

2009-02-06

2009-02-11

11

2009-02-09

2009-02-12

12

2009-02-10

2009-02-13

13

2009-02-11

2009-02-17

14

2009-02-12

2009-02-18

15

2009-02-13

2009-02-19

16

2009-02-17

2009-02-20

17

2009-02-18

2009-02-23

18

2009-02-19

2009-02-24

19

2009-02-20

2009-02-25

20

2009-02-23

2009-02-26

1