Home > Customers > Residential > Rates and Pricing

Residential Customers

Rates and Pricing

Effective November 1, 2008, the first 1,000 kilowatt hours (kWh) of electricity you use each month will be priced at 5.6 cents per kWh. Each kWh you use above 1,000 kWh per month will be priced at 6.5 cents per kWh.

Since November 1, 2005, the seasonal price thresholds have changed twice a year for residential customers to 1,000 kWh per month during the winter season (November 1 to April 30) and 600 kWh per month during the summer season (May 1 to October 31). See details.

Electricity is shown separately from Delivery and other industry-related charges. Hydro One passes electricity prices to you with no mark-up or profit.

Delivery charges vary according to the classification or type of electric service you have at your residence. Your service classification is based on the customer density in your area: urban, high or normal. Our rates reflect the cost to serve customers in each density classification, which means that rates are higher for customers in less densely populated areas. Look for your service classification on your bill, then locate your rates in the chart below.

Metered usage in kilowatt-hours is the amount of electricity you used in kilowatt-hours (kWh). It is calculated by taking the difference in meter readings and multiplied, if applicable, by the multiplier indicated on your meter.

Adjusted usage in kilowatt-hours is the amount of electricity you used in kWh adjusted to cover the line losses in the electricity system that are not measured by your meter. When electricity is transmitted over long distances and passes through wires and transformers, it’s normal for a small amount of power to be used or lost as heat. For example, if we deliver 1,000 kWh to you, we must purchase a small amount more than what you use. To determine the amount of electricity we need to buy for you, we use a calculation called an “adjustment factor.” The adjustment factor is approved by the Ontario Energy Board and varies according to your service type. For residential customers, the adjustment factor is 1.092.

Electricity rates effective November 1, 2008

* If you've enrolled with a retailer, the $0.25 standard supply service administration charge will be deducted from the Regulatory charges on your bill.

† Under the Ontario Energy Board Act, and associated regulation, qualifying year-round residences are eligible to receive Rural or Remote Rate Protection (RRRP). The Delivery charge for Normal Density includes the applicable credit of $28.50.

Detailed Breakdown of Residential Electricity Rates

* If you've enrolled with a retailer, the $0.25 standard supply service administration charge will be deducted from the Regulatory charges on your bill.

† Under the Ontario Energy Board Act, and associated regulation, qualifying year-round residences are eligible to receive Rural or Remote Rate Protection (RRRP). The Delivery charge for Normal Density includes the applicable credit of $28.50.

Want to see a sample bill?
Visit Your Bill Explained to help you understand your Hydro One Networks bill.

Back to Top